Certin Legal
Privacy Policy
Last Updated: 30/04/2025
Certin ("we," "us," "our") is committed to protecting the privacy of our users ("you," "your"). This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit or use our website, platform, and associated services.
By accessing or using Certin, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
Information We Collect
We collect several types of information to provide and improve our services:
a. Personal Information
Name, email address, company name, phone number, job title.
Billing information if applicable.
B. Operational Data
Data you upload, transmit, or integrate via Certin services (e.g., logistics data, operational reports, shipment tracking data, resource planning metrics).
C. Technical Information
Browser type, operating system, IP address, device identifiers.
Cookies and tracking technologies to personalize your experience.
C. Usage Data
Information about how you interact with our services, including feature usage, navigation patterns, and error reports.
How We Use Your Information
We use the information collected to:
Provide, operate, and maintain our platform and services.
Improve, personalize, and expand our offerings.
Process transactions and send relevant administrative information.
Communicate service updates, security alerts, and support messages.
Analyze usage to identify trends and improve performance.
Comply with legal obligations and enforce our agreements.
Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information with:
Service Providers: Trusted vendors who perform services on our behalf (e.g., hosting, analytics, communications).
Business Transfers: In case of a merger, acquisition, or asset sale.
Legal Compliance: When required to comply with applicable law, governmental requests, or legal processes.
All third parties must comply with confidentiality and data protection obligations consistent with this Privacy Policy and applicable laws.
Data Retention
We retain personal and operational data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights and Choices
Under GDPR and other applicable regulations, you have the right to:
Access and obtain a copy of your personal data.
Correct inaccuracies in your personal data.
Request deletion of your personal data.
Object to or restrict the processing of your personal data.
Withdraw consent at any time where consent is the legal basis for processing.
To exercise your rights, contact us at privacy@getcertin.com
Security
We implement appropriate technical and organizational measures to protect your data:
End-to-end encryption during transmission and storage.
Secure hosting within GDPR-compliant European data centers.
Access restrictions, authentication protocols, and monitoring systems.
While we take reasonable measures, no system is completely secure. We encourage responsible practices for safeguarding your credentials.
International Data Transfers
Where applicable, data may be transferred outside your jurisdiction. Certin ensures that any such transfer complies with applicable data protection laws through standard contractual clauses or similar safeguards.
Changes to This Policy
We may update this Privacy Policy periodically. We encourage you to review it regularly. Continued use of Certin after updates signifies acceptance of the changes.
Contact Us
If you have questions, concerns, or complaints regarding this Privacy Policy, you may contact us:
info@getcertin.ai
